Payment Policy

This Payment Policy explains the terms, conditions, and procedures for making payments on our website. By placing an order, you acknowledge and agree to the payment terms outlined below.

Accepted Payment Methods

We provide multiple secure and convenient payment options to ensure a smooth shopping experience for our customers. You can make payments using credit cards such as Visa, MasterCard, and American Express, or through debit cards issued by all major banks. 

Unified Payments Interface (UPI) platforms like Google Pay, PhonePe, and Paytm are also accepted for quick and hassle-free transactions. Customers who prefer internet banking can use net banking facilities from all leading banks in India. In addition, we support popular digital wallets, including Paytm and Mobikwik, for faster checkouts. 

Payment Terms

All payments must be made in full at the time of placing the order. For orders placed using the Cash on Delivery option, the payment must be completed at the time of delivery to the courier or delivery personnel. 

We prioritize customer security, and as such, we do not store any credit card, debit card, or other payment information on our servers. All payment details are processed exclusively through secure and encrypted payment gateways.

Pricing

All prices displayed on our website are inclusive of applicable taxes, ensuring complete transparency for our customers. However, please note that product prices are subject to change at any time without prior notice. The price applicable to your order will be the one displayed at the time of purchase.

Currency

All transactions carried out on our platform are processed in Indian Rupees (INR). Customers making payments from outside India should ensure that their payment method supports transactions in INR to avoid any delays or currency conversion issues.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing the details of your purchase along with a copy of your invoice. This confirmation serves as proof that your order has been placed and accepted for processing.

Payment Failure

If a payment attempt fails, you may retry using the same payment method after ensuring that your details are correct, or you can choose an alternative payment option. In some cases, you may need to contact your bank or payment provider to resolve the issue. Please note that we will not be able to process or ship any orders until the payment is successfully completed.

Refunds and Cancellations

For information on refund eligibility, cancellation procedures, and timelines, please refer to our Return and Refund Policy. Any approved refunds will be initiated through the original mode of payment used for the transaction. Processing times may vary depending on your bank or payment provider.

Security of Payments

We take the security of your payments seriously. All transactions on our website are handled through secure and encrypted payment gateways. 

We use SSL encryption technology and strictly comply with PCI-DSS (Payment Card Industry Data Security Standard) guidelines to ensure that your payment information remains confidential and protected at all times.

Contact for Payment Queries

If you have any questions, concerns, or require assistance related to payments, our sales support team is here to help. 

You can reach us via email at contact@greentekreman.com or call us directly at +91 8447188888 during office hours.