Return Policy

Customers who wish to request an order cancellation, replacement, or refund must initiate the process through one of the available contact methods. Ensures that the request defect is recorded properly, so that the backend process of verification and approvals can begin without delays.

One option is to use the website contact form, available under sections such as “Contact Us” or “My Account > Orders”, where customers can submit the necessary details of their order.

Alternatively, customers may reach out via email support by sending their order information and request to the designated support address.

For more immediate assistance, customers can use phone support by calling the company’s dedicated support phone number.

In addition, live chat is available through the website’s chat widget, providing real-time interaction with support representatives.

Cancellation Policy

Orders can be cancelled at any time before delivery without incurring any charges. Though you can also cancel the order before it is shipped, we may charge processing fees from the refund amount. In case you cancel your order post-dispatch, we may charge dispatch shipping charges (both ways) and Gateway charges (if any) before refunding the amount.

This policy is subject to change without prior notice. Customers are encouraged to review the latest version available on our website before placing an order.

Company Rights

The company reserves the right to refuse to do a replacement if the product does not meet the stated replacement conditions.

We may also limit the number of replacements or exchanges for customers who have a history of excessive returns.

In addition, Company retains the right to determine the eligibility of any product for replacement or refund at its sole discretion.