Terms & Conditions

These Terms & Conditions outline the rules, policies, and guidelines that govern your purchase and use of our products and services. 

By placing an order with RenewTech Mart, you agree to comply with these terms, which are designed to ensure transparency, protect your rights as a customer, and maintain the quality standards we uphold. 

We encourage you to read them carefully to fully understand your warranty coverage, replacement eligibility, and product condition expectations.

Warranty Coverage

All our products come with a comprehensive 365-day seller warranty, providing customers with a full year of coverage and the confidence that their purchase is protected against manufacturing defects and faults in materials or workmanship under normal usage conditions. 

In addition to the annual warranty, we also provide a 7-day replacement warranty for situations where a product is found to be non-functional right out of the box or is delivered in a damaged condition. 

This replacement policy is designed to address any issues that may occur during manufacturing, handling, or transit, allowing customers to have faulty or damaged items replaced quickly and without unnecessary delays. 

Scope of Warranty

The warranty coverage is strictly limited to defects in materials and workmanship that arise under normal and intended usage conditions. This means that any faults directly resulting from the manufacturing process or the quality of components will be fully addressed under our warranty policy. 

Specifically, the warranty does not apply to damage caused by accidental impacts, drops, or liquid exposure, as these incidents fall outside the scope of manufacturing defects. It also excludes issues arising from misuse, negligence, improper handling, or the use of the product in ways other than intended. 

Additionally, any attempt at unauthorized repairs, alterations, or modifications, as well as instances where the warranty seal is tampered with, broken, or removed, will void the warranty. These exclusions are in place to ensure the policy remains applicable only to genuine product faults and not to damage caused by external factors or improper care.

Warranty Returns

Any product returned for warranty evaluation must be in the exact condition in which it was originally delivered to you. This includes retaining all original accessories, manuals, documentation, and packaging (where applicable). 

Maintaining the complete set of items and ensuring the product is unaltered allows our team to verify the claim quickly and carry out a smooth replacement or repair process without unnecessary delays.

If a returned product is missing essential components, shows signs of unauthorized handling, or differs from its original delivered state, it may not qualify for warranty coverage. 

Product Images & Condition

The product images featured on our website serve as sample representations to help you understand the model, design, and general appearance of the item you are purchasing. While we strive for accuracy, please note that the actual product delivered may have slight cosmetic variations, such as minor scratches, light scuffs, or other small signs of previous use.

These variations are natural for pre-owned and professionally refurbished equipment and do not affect performance in any way. Each unit undergoes comprehensive inspection, testing, and quality assurance checks to ensure it is cosmetically well-maintained and in 100% functional condition before it reaches you. Our priority is to deliver a product that not only meets your expectations in performance but also upholds a high standard of appearance.

Product Info & Pricing

We strive to keep product details like specs, images, and availability accurate. However, there may be errors due to typos or technical issues. If a listing is incorrect, we may update it at any time.

If you order a product with wrong pricing or unavailable features, we may cancel the order, notify you, and issue a refund if applicable. Product prices and availability may change without prior notice. We’re not liable for delays or cancellations due to product availability.

Payments

We accept payments via Credit/Debit Cards, Net Banking, Wallets, e-Gift Cards, and reward points. Instant payment methods ensure faster order processing.

Intellectual Property

All site content, including text, images, trademarks, and software, is owned by us. You may use it for personal, non-commercial purposes only. Reproduction or misuse requires our written permission.

User Content & Conduct

Any content you post on our platform (reviews, comments, images) is your responsibility. We don’t guarantee its authenticity or endorse its sentiments.

By posting content, you grant us a license to use, modify, or share it. You must avoid posting defamatory, harmful, misleading, or illegal content. Violations may lead to termination of account and legal consequences.

Disclaimers & Liability

Our site is provided “as is,” without warranties. We’re not liable for indirect damages, site interruptions, inaccurate content, or third-party links. Your maximum liability is limited to the amount you paid us, if any.

Termination

You may stop using the platform at any time. We, too, may terminate your access without notice if needed, without any liability. Termination doesn’t void your responsibility for unpaid orders.

Contact for More Information

For further details about our warranty policies, terms, or claim procedures, you can reach us via email at contact@greentekreman.com. Our support team will be happy to assist you with any queries.